We Help Ensure
Your Guests
Are Well Cared For
We adjust our services to all the variables
that can impact your passengers’ private
aviation transportation itinerary.
Responsive Customer Support
Our customer service reps are here for you every day of the year, without exception, to offer any assistance you require via phone or email.
International Reach
Our expertise spreads across 5 continents, 60 countries and 200+ cities worldwide.
Technology Tools
Turn-key booking and dispatch system as well as client portal and automated processes, and you can quickly and efficiently manage your bookings, get invoices, check pricing and availability.
Vetted Chauffeurs
Professional chauffeurs are rigorously controlled and vetted by our Quality Assurance program. They are immaculately briefed, and their contact details are available for you a day in advance.
Terminal & Tarmac Pickups
We provide both terminal and tarmac pickups – from the stairs of the plane to the comfortable backseat of our luxurious vehicle.
Familiar with all FBO’s procedures
Both our chauffeur team and office team know the FBO procedures like the the back of their hand. Who, where, what, how – we have everything coordinated and covered.
Flexibility
We are committed to fast reaction and responsiveness in all circumstances, even for empty-leg pickups.
Backup Resources
Should the unforeseen happen, we arrange a plan B vehicle with a chauffeur by default as well as infrastructure solutions, eliminating the risk of any communication interruption.
Step By Step
Service Notifications
Pre-Service
- Multiple flight status checks with the handling agency
- Thorough chauffeur briefings
- Trip information, including the chauffeur’s contact details and vehicle model, sent at least 1 day in advance
In Operation
Real-time ride notifications:
- The chauffeur on the way
- The chauffeur on location
- The passenger on board
- The passenger on stop
- The passenger dropped-off
Post-Service
- Service reports
- Billing
Maintaining Service Levels
Across The Globe
Excellence Standards Worldwide
In every city, we select our suppliers according to a unique process
To establish and maintain its supplier network worldwide, PLS has developed and implemented a unique Quality Assurance process.
We have a Quality Assurance process that describes how we locate, select, control and evaluate our suppliers around the world. This process usually lasts at least a year, and certain phases can last indefinitely.
The goals of our process are to:
- standardize the service in all cities,
- supervise the service performance in all cities,
- evaluate the overall quality of service in all cities.
Insights & Answers
To Frequently Asked Questions
FAQ’s Asked About Private Aviation
Yes, we can. For more details, please contact us.
Yes, we can provide short-notice rides. However, due to reduced availability, we sometimes cannot accept or guarantee short-notice bookings.
Generally, our service must be paid in advance, either by a credit card or bank transfer. Business accounts can also request to receive monthly invoices, instead of paying on a ride-by-ride basis.
Yes, we certainly can provide recovery solutions because we have an extensive experience which we have gained in Switzerland and neighboring alpine countries by providing limousine service as an alternative when private flights are cancelled or redirected due to weather conditions.
Experts at the art of event transportation logistics…
